Live Status\Incident History
November 17, 2024
System upgrade
Maintenance
Posted: Nov 17, 2024, 7:00 PM UTC
Affected services:Front-end
- InvestigatingNov 17, 2024, 7:00 PM UTC
Manual system upgrade...
- ResolvedNov 17, 2024, 8:23 PM UTC
All OK. System upgrade completed.
October 5, 2023
System update
Maintenance
Posted: Oct 5, 2023, 3:19 PM UTC
Affected services:Front-end
- IdentifiedOct 5, 2023, 3:19 PM UTC
Upgrading fundamental system libraries.
- ResolvedOct 5, 2023, 6:58 PM UTC
Upgrade complete.
September 1, 2023
Upgrade to V. 010923.195
Maintenance
Posted: Sep 1, 2023, 5:37 PM UTC
Affected services:Front-endBack-end
- IdentifiedSep 1, 2023, 5:37 PM UTC
Upgrade started.
- MonitoringSep 1, 2023, 6:39 PM UTC
Upgrade completed.
- ResolvedSep 1, 2023, 6:50 PM UTC
All system checks passed.
August 7, 2023
Transfer to more reliable location
Maintenance
Posted: Aug 7, 2023, 4:01 PM UTC
Affected services:Back-end
- OpenedAug 7, 2023, 4:01 PM UTC
Move server to better geographical location.
- ResolvedAug 7, 2023, 9:59 PM UTC
Operation completed successfully.
July 10, 2023
Power issues
Outage
Opened: Jul 10, 2023, 9:40 AM UTC
Duration: 133h 25m 24s
Affected services:Front-end
- OpenedJul 10, 2023, 9:40 AM UTC
The entire data center is offline.
- IdentifiedJul 10, 2023, 10:25 PM UTC
The data center has power issues. All data is intact and safe.
- MonitoringJul 10, 2023, 11:31 PM UTC
The data center personnel is replacing all damaged electrical parts and doing the required safety checks.
- MonitoringJul 11, 2023, 2:38 PM UTC
Deep cleaning of all UPS devices and rooms before restoring the electricity, in order to prevent fire hazard. A professional at the site is currently performing that cleanup.
- MonitoringJul 13, 2023, 3:21 PM UTC
Cleaning complete and power restored. File system and memory health checks are ongoing.
- MonitoringJul 14, 2023, 5:47 PM UTC
The file system checks are still ongoing.
- MonitoringJul 15, 2023, 4:34 PM UTC
The database is OK, some system files are corrupted. Replacing the system.
- ResolvedJul 15, 2023, 11:05 PM UTC
Issue resolved on monitor recovery.
July 3, 2023
Site Unreachable
Maintenance
Posted: Jul 3, 2023, 6:13 PM UTC
Affected services:Front-end
- IdentifiedJul 3, 2023, 6:13 PM UTC
- ResolvedJul 3, 2023, 6:39 PM UTC
June 20, 2023
DNS
Minor Outage
Opened: Jun 20, 2023, 1:31 PM UTC
Duration: 59m 39s
Affected services:Front-end
- OpenedJun 20, 2023, 1:31 PM UTC
Issue opened on monitor failure.
- ResolvedJun 20, 2023, 2:30 PM UTC
Issue resolved on monitor recovery.
February 2, 2023
Upgrade from .87 to .116
Maintenance
Posted: Feb 2, 2023, 12:24 AM UTC
Affected services:Front-endBack-end
- ResolvedFeb 2, 2023, 12:23 AM UTC
September 2, 2022
Upgrade
Maintenance
Posted: Sep 2, 2022, 6:32 PM UTC
- OpenedSep 2, 2022, 6:32 PM UTC
Incident opened on monitor failure.
- ResolvedSep 2, 2022, 10:03 PM UTC
Incident resolved on monitor recovery.