Live Status\Incident History\Power issues
Power issues
Outage
Opened: Jul 10, 2023, 9:40 AM UTC
Duration: 133h 25m 24s
Affected services:Front-end
- OpenedJul 10, 2023, 9:40 AM UTC
The entire data center is offline.
- IdentifiedJul 10, 2023, 10:25 PM UTC
The data center has power issues. All data is intact and safe.
- MonitoringJul 10, 2023, 11:31 PM UTC
The data center personnel is replacing all damaged electrical parts and doing the required safety checks.
- MonitoringJul 11, 2023, 2:38 PM UTC
Deep cleaning of all UPS devices and rooms before restoring the electricity, in order to prevent fire hazard. A professional at the site is currently performing that cleanup.
- MonitoringJul 13, 2023, 3:21 PM UTC
Cleaning complete and power restored. File system and memory health checks are ongoing.
- MonitoringJul 14, 2023, 5:47 PM UTC
The file system checks are still ongoing.
- MonitoringJul 15, 2023, 4:34 PM UTC
The database is OK, some system files are corrupted. Replacing the system.
- ResolvedJul 15, 2023, 11:05 PM UTC
Issue resolved on monitor recovery.